4Twenty4 Wholesale Policies

Customization vs. Personalization

I am always happy to help you tailor a design for your specific needs!

  • Standard Customization (FREE): Swapping mascots, changing team colors, or updating a school name on an existing 4Twenty4 design is included in your base price.

  • Personalization (Add-ons): Adding individual names, numbers, or specific one-off text.

    • $6.00 per location (Back, Sleeve, etc.) for the first item. This covers the custom design setup and the first print.

    • $3.00 per item for any additional shirts using the exact same personalization.

  • Exception: If a listing specifically states that personalization is included in the price, these additional fees do not apply.

2. Design Requests & Intellectual Property

I love hearing your ideas! I am always happy to take design requests and try them out. Please note that there are some designs I cannot do, and I will not do trademarked items.

  • Cost: Most of the time, there is no charge for me to create a new design for you.

  • Ownership: All designs created by 4Twenty4 remain the intellectual property of 4Twenty4. New designs will be added to our catalog and may be offered to other customers.

3. Customer-Provided Designs

We are happy to print design files provided by you!

  • Setup Fee: There is a $5.00 Setup Fee per design for customer-provided files. This covers file preparation and includes one digital mockup.

  • Quality: Please ensure provided files have a transparent background and are high-resolution (300 DPI) for the best print results.

4. Mockup Requests & Market Testing

I want to help you test new ideas with your customers! To balance design time with production, I use the following mockup policy:

    • 5 Free Mockups per Design: You get up to 5 mockups for free for every new design request (e.g., three different color combos, teams, or town names, etc.).

    • Need more? If you need additional variants (e.g., seeing the same design for more teams), you can purchase a Market Test Bundle for $5.00 (covers up to 5 additional mockups).

    • Pro-Rated Credit: I will credit $1.00 back to your invoice for every design/shirt ordered from that bundle!

      • Example: If you order 3 designs of the 5 "extra" teams provided, you get a $3.00 credit back. Order a shirt of all 5, and your full fee is credited!

5. Ordering & Communication

To ensure no order details are lost, I have moved all business communication to official channels. As of March 18, I will no longer accept orders or requests via Facebook Messenger or text messages.

  • Official Channels: Please send all orders and mockup requests via Email (orders@4twenty4printing.com) or through Faire Messaging.

  • Paper Trail: Using these channels ensures I have a searchable record of your counts, sizes, and designs.

6. Business Hours & Availability

To maintain an efficient production schedule and protect my time at the press, 4Twenty4 follows the schedule below:

  • Monday – Friday: 8:00 AM – 7:00 PM

    • Design Hours: Most design work is completed between 1:00 PM and 4:00 PM.

    • Turnaround: Standard design turnaround time is 24–48 hours.

    • Note: While I am working throughout the day, I am often at the press and may not be readily available for immediate message replies.

  • Saturday: Open for production and catch-up.

    • I do not hold specific office hours on Saturdays. I will be printing, pressing and answering messages as time allows.

    • I will close up shop at 6:00 PM on Saturdays. 

  • Sunday: CLOSED. * The shop is fully closed for family time. Any messages or orders received will be addressed Monday morning.